Disqualify or not to disqualify Most, if not all sales professionals are familiar with the term ‘disqualifying prospects’. It is a skill that comes from years of practice, experience and knowing your clients. Saying 'no' is easier said than [...]

For small business owners the pop-up of a competitor right on your doorstep or online can make you feel nervous. Will they steal your customers? will they be better at what they do? Are their premises or website much [...]

The sales interview University, college and school is out for the summer, so there is a wave of newly qualified, enthusiastic talent out there looking for a career in sales. This article provides you with knowledge on how to [...]

Is out-sourcing right for you? If you are looking to increase revenue, scale back your out-goings, reign in on rental space and utilise employee time then out-sourcing may be for you. No matter what type or size of business, [...]

Product knowledge is key to making a sale There is nothing worse than speaking to a client and not knowing the answers to simple questions. Lack of product knowledge looks unprofessional, creates distrust and a lack of confidence, as [...]

What is SEO? Put simply SEO (search engine optimisation) is the practise of improving visibility and driving traffic to your webpage/site on search engine result pages (SERPs), such as Google, Yahoo or Bing, through mainly organic searches. When users [...]

A guide for businesses wanting to buy market research Do you know what the latest trends are and what the future of your product/service looks like? Market research opens your eyes to your industry giving you valuable insights and [...]